Privacy Policy

Kose Cosmeport Corp. (hereinafter “Kose Cosmeport”) is committed to handling personal information with care and to protect customer privacy on the Company’s website (hereinafter referred to as “this Website”).

Definition of personal information

Personal information on this Website is defined as follows. Personal information includes an individual’s name, address, age, sex, e-mail address, access log to this Website, personal preferences, and other descriptions, individually assigned numbers or symbols, other codes, images, or audios by which the individual can be identified (including information that alone cannot be used to identify an individual but that can be collated with other information that would enable the identification of the individual).

Disclosure of personal information to third parties

As a general rule, personal information will not be disclosed without consent to any party other than Kose Cosmeport and associated companies that have signed nondisclosure agreements. Part of the operations and management of the Website are outsourced to a company with a consignment agreement that includes a nondisclosure agreement with Kose Cosmeport.
*However, personal information may be disclosed in the following cases.

  • If the user voluntarily uses personal information to submit an inquiry through this Website or to apply for a sample or test product, such actions will be considered as the user’s consent and all personal information will be disclosed to associated companies to which the shipping and delivery of products is outsourced.
  • If Kose Cosmeport determines that a user may be a threat to a third party, information provided by the user, including communication record and registered profile, could be shared with the third party concerned, the police, or other relevant agencies. Furthermore, if disclosure is legally required, Kose Cosmeport and its associated companies may disclose information in compliance with the law. Moreover, personal information may be disclosed in order to protect the rights and properties of Kose Cosmeport or its associated companies.
  • Kose Cosmeport may disclose statistical information (by which an individual cannot be identified) to explain products and services to companies, business partners, or other third parties that may become an associated company or for other legitimate purposes.

Measures to protect personal information from unauthorized access

This Website employs password management, backup data management, security measures, and the use of firewall technology to prevent unauthorized external access to personal information or the loss, destruction, alteration, or leakage of such information.

Protection of personal information

This Website uses SSL (Secure Sockets Layer) technology to encrypt and protect information sent by you over the Internet.

Compliance program for personal information protection

This Website has established rules for the collection, use, and provision of personal information under the Compliance Program for Personal Information Protection and shall comply with such rules.

Personal information manager

Associated companies that have signed a nondisclosure contract with Kose Cosmeport shall designate a manager responsible for internal audits to determine whether personal information protection is sufficient and shall strive to maintain appropriate management.


Cookies are used so to help fill out application forms for product testing programs or giveaway campaigns for user convenience. Cookies may also be used for counting the number of users visiting this Website. Cookies may be used for advertising.

Improving the privacy policy

This Website is committed to be in compliance with all applicable laws governing the handling of personal information and will review and improve this policy as appropriate. Please be advised that this policy may be changed without prior notice.


Please manage e-mail addresses and passwords with great care relative to the use of this Website. Kose Cosmeport may not be held responsible for unauthorized use. Please be advised that the registration of false information or the information of others may result in restriction of access to this Website based on such information.